Mr. MCKEON. Mr. Speaker, I am a recent cosponsor of H.R. 3308, the
Small Business Franchise Act introduced by Representative HOWARD COBLE.
Today, I include for the RECORD testimony from a recent Judiciary
Commercial and Administrative Law Subcommittee hearing on this legislation.
During this hearing a constituent of mine, Patrick Leddy, testified about his
dealings as a franchise owner. Because of his very moving testimony, I became
a cosponsor of this legislation. I wish to thank him for his words and include
them in the RECORD today.
STATEMENT OF PATRICK JAMES LEDDY, JR.
My name is Patrick James Leddy Jr. I have owned and operated a
Baskin-Robbins 31 Flavors franchise in Newhall, California since August 1,
1986, a total of 13 years. I am also a 26 year veteran firefighter with the
Los Angeles City Fire Department. I purchased my franchised business to
supplement my income, and to prepare my wife and I for our retirement. In 1996
my wife and I became very discouraged with the manner in which our Franchisor,
which is a wholely owned subsidiary of a foreign corporation, was treating its
franchisees. After careful consideration and after seeing sales at our fellow
franchisee's stores plummet as a result of the placement of new stores and
drastic changes to the system which we had originally purchased, we decided to
sell our store.
In February of 1997, three months after notifying Baskin-Robbins that we
were interested in selling our store, we received a notification that
Baskin-Robbins was considering a location for a new store located in a
shopping mall, a mere two miles from my store and well within the market from
which we draw a large number of our customers.
Later that month my wife and I met with our district manager to discuss our
ability to sell our store and the tremendous impact the new store would have
on our existing store. To our surprise the representative from Baskin-Robbins
agreed with us, and suggested that if Baskin-Robbins were to go forward with
this plan, how would we feel if they were to purchase our store, and then sell
both our store and the new store as a package to a new buyer? We agreed that
this would be acceptable to us. Whereafter, the Baskin-Robbins representative
offered us $40,000 dollars less than what I had paid for this store seven
years earlier, and after an additional $70,000 dollars I paid for improvements
which were required by Baskin-Robbins. We were appalled at this offer, but
were advised by the Baskin-Robbins representative that we really should
considert his offer, because if Baskin-Robbins does elect to place this new
store at the proposed location, our store wouldn't even be worth that amount.
Thereafter in April of 1997, and pursuant to an internal policy of
Baskin-Robbins, which is not binding on Baskin-Robbins, and which is rarely
followed by the company, I submitted to my district manager my response to
this Baskin-Robbins proposed new location. He assured me that he would notify
me of any developments as they occur, and that we would be notified promptly,
once a determination had been made.
In June of 1997, after several unsuccesfull attempts to learn whether
Baskin-Robbins would proceed with the new store my wife called our district
manager and explained to him that we needed immediate information on what the
company intends to do about this new site, because we have had several
prospective buyers for our store that were disinterested once we disclosed to
them Baskin-Robbin's plan. The Baskin-Robbins representative advised us not to
disclose the information about the new store to our prospective buyers.
In July of 1997, our local neighborhood magazine publications reported that
a new Baskin-Robbins would be open two miles from our store. We were shocked.
Two days after this news story appeared, and after numerous telephone calls to
Baskin-Robbins on our part, we finally received official notification from
Baskin-Robbins about the new store.
We later learned that Baskin-Robbins signed the lease for this new store on
May 13, 1997.
On August 5, 1997, after the underhandedness that we had felt from
Baskin-Robbins, my wife and I decided that in our best interest we should
retain legal representation to help us resolve the matter with Baskin-Robbins
regarding the encroachment issue and the subsequent issue of our inability to
sell our store.
In June of 1998 the new store opened, with their grand opening celebration
following in August. As you can see on the enclosed charts, sales at our store
have drastically declined as a result, and have effectively terminated our
ability to sell the store at a reasonable price.
While attempting to resolve matters through our attorney, Baskin-Robbins
has become increasingly hostile towards us. They have begun arbitrarily rating
us as ``C'' franchisees, when in the past, we had always maintained an ``A''
or ``B'' rating. In addition, they have brought against us a lawsuit,
contending that we were poor operators. One week before the inspection that is
the basis for their lawsuit however, a mystery shopper trained and employed by
Baskin-Robbins rated our operation superior, as did the LA county Health
Inspector.
In closing, I would ask your full support in addressing the obvious
imbalance in the relationship between franchisor and franchisee through
legislation. I am one Franchisee of many that are so frustrated in the way
that we are literally forced to do business . Many franchisees I now that have
lost their businesses, are going to lose their businesses, or are just plain
hanging in there because there's nothing else they can do. I am extremely
fortunate that I have another profession to fall back onto, while others
suffer from intimidation, or being afraid to stand up and say anything, for
fear that they will be strong-armed into submission, as Baskin-Robbins has
attempted to do me. Please give us the tools that we need to survive in this
giant corporate world, so that us little guys can continue making those big
guys who they are. Thank you.